3.We will ship to ESCROW’s address only. Please make sure your address in ESCROW is matched with your shipping address before you pay.
4.The images shown are not the actual item and are for your reference only.
5.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit time may vary, particularly during the holiday season.
6.We will not be responsible for any delay during delivery including but not limited to customs postage checking, strike, force majeure etc.
7.As a buyer, it is your duty to pay the tax when you make a order from abroad. Our price does not include taxes, VAT, or other hidden charges.
8.If you have not received your order after 30 days from payment, please contact us. We will trace your order and get back to you as soon as possible. Our goal is customer satisfaction!
Returns & Refunds Policy
We offer return service,return of product is accepted provided:
1.When the parcel reaches you, please check all the parts and goods quantity inside before signing it. If there is any damage, missing items or wrong quantity, please do not sign it and request the post office or the delivery company to issue some relative certification in order for compensation. Also, please contact us regarding the problem as soon as possible. Once you have signed the parcel, it means that you have no doubts about the products as well as the quantity and the transaction is deemed to be completed. We will be not responsible for any claim on missing items and damaged.
2.Request for return is submitted in form of email to us within days from you received the item. All returned items MUST BE in the original packaging and buyer MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID. and the buyer is responsible for the return shipping fee.
3.If you paid by credit or debit card, refunds will be sent to the card-issuing bank. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
Shop with confidence. We strive to earn your positive feedback and a perfect score on our Detailed Seller Rating (DSR). If any reason you uncomfortable leaving us a perfect score, please contact us and we will do everything in our power to ensure a successful transaction.
Please feel free to contact us whenever and whatever. We will be always here for you.
Please leave us 24 business hour to answer your email of concerns.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback isvery important. We request that you contact us immediately BEFORE you give us neutral or negavite feedback, so that we can perform up your satisfaction.